FAQs

At GQ Animal Clinic, we understand that pet care comes with a lot of questions—especially when you’re choosing a veterinary clinic or planning your next visit. No matter if you’re a first-time pet parent or a long-time client, we’re here to provide clear answers and helpful guidance.
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Frequently Asked Questions

Below you’ll find answers to the questions we hear most often. If you don’t see what you’re looking for, contact us or visit one of our two South Florida locations in Plantation or Hialeah.

What services do you offer at GQ Animal Clinic?

We offer a full range of veterinary services for dogs and cats, including wellness exams, vaccinations, dental care, surgery, microchipping, diagnostics, parasite prevention, reproductive care, international travel certificates, physical therapy and rehabilitation, and emergency care.

 

Do you treat emergency cases?

Yes! Both our locations specialize in emergency and urgent care. At our Nob Hill clinic and our Hialeah facility, we’re equipped to handle walk-in emergencies during business hours and can stabilize a wide range of critical conditions. Visit our Emergency Care page to learn more.

Are walk-ins accepted?

Absolutely. Walk-ins are always welcome at both of our locations—especially for urgent issues. However, we encourage appointments whenever possible to ensure timely service.

Although walk-ins are more than welcome, we will prioritize visits for appointments unless in emergencies.

Where are you located?

We have two clinics conveniently located to help our Broward and Miami-Dade communities.

Nob Hill Animal Clinic – Plantation
855 N Nob Hill Rd, Plantation, FL 33324

South Florida Pet Emergency – Hialeah
18528 NW 67th Ave, Hialeah, FL 33015

Visit our Locations pages for more information and contact details.

How do I book an appointment?

Booking your appointment with us is easy! Just visit our Appointment page to request an appointmwnt online right away.

For direct scheduling, you can book by phone or by texting us at:

You may also reach out to us via email at:

What if I am late to my appointment?

If you are more than 10 minutes late to the appointment without prior notification to our team, you will be considered a walk-in visit. This means that we’ll have to prioritize the other appointments we have.

You can text, email, or call us to reschedule your appointment, and you will receive timely reminders in advance.

Can I transfer my pet’s medical records to GQ Animal Clinic?

Yes! To transfer your pet’s records to us, please email them to the location where your pet is receiving care:

If you have any questions about where to send your pet’s records, please send them to our general inquiries email at Support@GQAnimalClinic.com, and a member of our team will gladly assist you.

Do you accept referrals from other veterinary clinics?

Absolutely, we make sure to collaborate with other providers when needed.

What should I do to prepare my baby for surgery?

Do not allow your pet to consume food or water past 10:00 pm the day before the surgery.​

Drop off your pet around 9:00 am on Mondays, Wednesdays, and Fridays; on Tuesdays and Thursdays, we can accept much earlier drop-offs, so please ask our staff to confirm a time that works for you. We will contact you with any relevant updates and a time when you may pick them up.

What payment methods do you accept?
We accept all major credit cards, CareCredit, and most pet insurance providers. If you have questions about coverage or payment plans, please visit our Payment Options page.
Do you accept pet insurance?

Yes, we work with a variety of pet insurance companies. We’ll provide detailed invoices that you can submit for reimbursement. Be sure to check with your provider about what’s covered.

How often should my pet have a wellness exam?

We recommend at least once a year for healthy adult pets. Puppies, kittens, and senior pets may benefit from more frequent visits (every 6 months) to catch changes early.

Do you offer preventative care plans?

We tailor every wellness visit to your pet’s individual needs and offer guidance on the right vaccines, parasite prevention, dental care, and nutrition for their lifestyle.

Still Have Questions?

We’re here to help. Email, text, or call us at either location—we’ll do everything we can to provide answers, reassurance, and friendly service. Visit our Contact page to reach out, or stop by one of our clinics in Plantation or Hialeah. We’ll always make sure to prioritize your pet’s health and comfort, as here, you’re family.